Get in Touch With Us
Got a question about one of the casinos we cover, spotted an error in a bonus offer, or want to flag something that needs a second look? This page explains the best way to reach us and what happens after you send a message.
How to Reach Our Team
Email is the most reliable way to contact us: [email protected]. We read every message that comes in and aim to reply within two working days. Telling us upfront what your message is about — a review query, a correction, a partnership request — helps us route it to the right person and get back to you faster.
We do not offer live chat or a phone line for general enquiries. If you are having trouble with an account, a deposit, or a withdrawal at a specific casino, that is a matter for the casino's own support team, not for us — we cover and compare operators, but we are not able to intervene in individual account issues.
What You Can Get in Touch About
- General questions — If anything on our site about bonus terms, licensing, or how a comparison table was built is unclear, ask us directly.
- Corrections and updates — Bonus offers, wagering requirements, and welcome packages at operators like Raging Bull, Uptown Aces, or Ignition change from time to time. If you notice something that looks out of date, we appreciate the flag.
- Content suggestions — If there's a topic around real money online casinos, payment methods, or state-by-state availability you'd like us to cover, let us know.
- Partnership or editorial enquiries — If you represent a licensed operator or a relevant organisation, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention it in your message and we will point you toward appropriate support resources.
What We Can't Help With
We're an independent comparison and review site, not a casino operator, a payment processor, or a regulator. That means we can't process withdrawals, resolve disputed bonus terms on your account, verify your identity for a specific site, or override a casino's own terms and conditions. For any of those, the correct first step is the operator's own customer support channel, followed by the regulator that licenses them if the issue isn't resolved.
If your question is about eligibility for online gambling in your state, or which operators legally accept players from the United States, our comparison pages — including our guide to Best Non GamStop Casinos 2026 — are a good starting point before you reach out.
A Note on Accuracy and Independence
We rely on reader feedback to keep our editorial ratings, bonus details, and comparisons current. Some of the links on this site are commercial, and we may earn a commission if you sign up through them — this never decides how an operator is ranked or reviewed. If something we've published looks wrong, outdated, or misleading, we genuinely want to hear it, and corrections are actioned by a real person on our team, not an automated system.
Before You Reach Out
A few quick checks can save you a round trip:
- If your question is about a specific bonus offer, check the material terms listed beside it on our comparison pages first — minimum deposit, wagering requirements, and expiry dates are usually stated there.
- If your question is about whether online gambling is legal where you live, remember that availability depends on state law and that you must meet the applicable minimum age and be physically located within a state that permits it.
- If you're concerned about your own or someone else's gambling habits, note that most licensed US operators offer self-exclusion tools and deposit limits directly in their account settings — these are usually faster to access than contacting us first.
We read every message that comes through, and we appreciate the time it takes to write one. Whether it's a correction, a question, or feedback on how we present the options, thank you for helping us keep this site useful.